JetBlue Violated Air Carrier Access Act Rules

FROM DISABILITY.GOV--
The U.S. Department of Transportation (DOT) today assessed a civil penalty against JetBlue Airways for violating rules protecting air travelers with disabilities. DOT’s rules implementing the Air Carrier Access Act require airlines to provide assistance to passengers with disabilities in boarding and deplaning aircraft, including the use of wheelchairs, ramps, mechanical lifts or service personnel where needed. A review of complaints about the treatment of passengers with disabilities filed with the airline and with DOT showed violations of the requirement to provide this kind of assistance to travelers with disabilities.

For more information visit this link: http://www.disability.gov/transportation/laws_%26_regulations